Business Technology Partnership

Our Full IT Department Service

Your Local IT Dept. can partner with you to become an extension of your team and provide a level of technology consultation, service, and support you won’t find anywhere else.

The Full IT Department Service is offered for a flat monthly fee that provides far more value than internal IT Employees or other MSPs (IT Managed Service Providers).

Let’s Get Started! 

    Core Service Features:

    Click the headings to learn more… 

    • Includes on site or remote support during normal business hours
    • No Ticket Required – Requests for support can be placed via phone, email, text message or in person
    • 24/7 Direct-to-Human Helpdesk with a Dedicated Helpdesk Phone Number Provided
    • Full Helpdesk Request and Project Tracking Portal
    • This is Provided in addition to as-needed services which are available at anytime
    • Techs will Make Rounds, Assist Users as needed
    • Perform Scheduled Maintenance
    • Your CIO will attend your management meetings and provide consulting on what technology can or can’t do for you at anytime.
    • Your CIO will act as your main technical point of contact and they will coordinate the rest of the IT team and outside vendors
    • Server Management – Physical, VMware, Cloud
    • Windows and Software Update Deployment
    • Network Device Monitoring and Reporting
    • Fully managed Google and/or Office 365 Subscriptions
    • User Account Management Across All Systems
    • Security Camera and Access Control System
    • Administration and Support
    • Our team can manage all your technology vendor relationships, negotiate the best terms and coordinate support & maintenance calls
    • This includes but is not limited to managing all aspects of relationships with: Software vendors, Print / Copier vendors, Internet Service Providers, Phone companies, and others 
    • Free In-Person group trainings offered 
    • Classes can be built around topics you request
    • Training can be held at your site or in our 20 person computer classroom
    • Full Technology Procurement services are provided from research to ordering to installation, we make adding or upgrading technology hardware easy
    • Cost effective, eco-friendly options available
    • All inclusive pricing – quoted hardware prices include all required parts, shipping, installation and other labor for one flat fee 
    • 18 Month minimum warranty on most items 
    • Flexible billing and payment terms 
    • Hardware leasing / Hardware as a Service (HaaS) available 
    • Free removal of computers, cell phones or other electronics except tube monitors/TVs
    • Includes secure data destruction to government standards – Certification of destruction provided

    Fully Managed IT Department Pricing

    All packages, terms and pricing will be customized to your specific needs and budget.

     

    Contact us for your detailed quote today! 

     

    Our All Inclusive, Flat Monthly Fee
    Can Eliminate Your:
    Business Phone Bill
    Microsoft Licensing Bill
    Backup & Disaster Recovery Bill
    IT Hourly Labor Charges
    Cloud Hosting and Storage Bill
    Anti-Virus / Anti-Malware Bill
    Unexpected IT Repair Costs

     Technology Partnership

    Contact Us For An All Inclusive Annual Price Based on Your Company Size

    We Can Include Every Part of a Corporate IT Budget in One Flat Fee That’s Far Less Than Any Other Option For This Level of Service

     

    Starting At:
    $2,500

    Minimum Investment Per Month

    • Includes All Above IT Services
    • Guaranteed Pricing for Up to 4 Years
    Available Addons:
    • Advanced Cybersecurity Safety & Compliance Services
    • Additional IT Staffing Resources
    • All IT Hardware, New Equipment, Replacements, Upgrades, Repairs for No Additional Cost 
    • Access to Software Development Teams
    • All Microsoft Licensing 
    • Company Email Licensing 
    • All Backup Services, Storage and Licensing 
    • Web and Other Server Cloud Hosting 
    • Communicate. Phone Service 

    IT without an hourly fee!

    Highly Discounted Packages Available to Non-Profit and Municipal Organizations. 
    Contact us for details. 

    This service is part of our Green Mode Tech Program. 

    A portion of the proceeds from these services will help plant new trees in NY State.

    LEARN MORE

    Custom Solutions

    • Computer, Network Device and other IT equipment available for a monthly lease arrangement
    • We can turn every IT expense including equipment, services and licensing into one flat monthly fee
    Services and packages can be customized to meet each client’s needs and budget!

    Contact us today to learn how we can help your organization grow! 315.333.0999

    We provide aggressive discounts for government and non-profit organizations