Co-Managed IT Department Service

Already have an IT Provider?

Our entire team and their wide-ranging skillsets & 24/7 availability can become an extension of your team for less than the cost of a single additional employee.

Our Co-Managed IT Services are Offered for a Flat Monthly Fee!

Let’s Get Started! 

    This is not a 100% remote service.

    We believe in being on site, face to face frequently to ensure your organization is getting everything it needs from us!

    What's Included?

    • This is provided in addition to as-needed services which are available at anytime
    • Techs Will Make Rounds, Assist Users as Needed
    • Perform Scheduled Maintenance
    • Includes on site or remote support during normal business hours
    • No Ticket Required – Requests for support can be placed via phone, email, text message or in person
    • 24/7 Direct-to-Human Helpdesk with a Dedicated Helpdesk Phone Number Provided
    • Full Helpdesk Request and Project Tracking Portal
    • When your employees get sick or want to take a vacation our team can step up and provide coverage
    • Coverage is provide for one employee at a time no additional cost

    (Some restrictions apply)

    • Firewall, Network Switch, Wifi Monitoring, Updates & Support
    • Windows and Software Update Deployment
    • Anti-Virus / Endpoint Device Security Management
    • Fully Managed Google and/or Office 365 Subscriptions
    • User Account Management Across All Systems
    • Free In-Person group trainings offered on a quarterly basis
    • Classes can be built around topics you request
    • Training can be held at your site or in our 20 person computer classroom
    • Uptime Robot – Services Monitoring & Notification Tool
    • Remote PC – Secure Remote Access Tool 
    • Free removal of computers, cell phones or other electronics, except tube monitors/TVs
    • Includes secure data destruction to government standards – Certification of destruction provided

    Pricing

    • One Time Setup Fee May Be Required 
    • Additional Per Location Fee Required for Multi-Site Clients (First location always free) 

    All packages and pricing will be customized to your specific needs and budget.

    Contact us for your detailed quote today!

    Co-Managed IT Service
    starting at:

    $1,975

    Per month
    Per 25 Employees 

    Highly Discounted Packages Available to Non-Profit and Municipal Organizations. 
    Contact us for details. 

    What's Not Included and May Require Additional Fees:

    • New Hardware Purchases
    • Configuration or installation of new hardware or multi-user software systems
    • Hardware or large scale software or operating system upgrade projects
    • Custom software programming, Web or Database Development
    • Emergency (unscheduled) after hours or holiday service
    • Microsoft or Google other software licensing (unless specified)
    • SaaS Fees (Salesforce, PandaDoc, etc.)
    • 3rd Party Services or Fees (as applicable)
    • 3rd party Backup, Web Hosting and/or Cloud Storage fees (Azure, Datto, AWS, WPEngine or others) 

    *Note: No additional charge will be added without prior approval.

    Contact us today to learn how we can help your organization grow! 315.333.0999

    We provide aggressive discounts for government and non-profit organizations

    This service is part of our Green Mode Tech Program. 

    A portion of the proceeds from these services will help plant new trees in NY State.

    LEARN MORE