Co-Managed IT Department Service
Already have an IT Provider?
Our entire team and their wide-ranging skillsets & 24/7 availability can become an extension of your team for less than the cost of a single additional employee.
Our Co-Managed IT Services are Offered for a Flat Monthly Fee!
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What's Included?
- This is provided in addition to as-needed services which are available at anytime
- Techs Will Make Rounds, Assist Users as Needed
- Perform Scheduled Maintenance
- Includes on site or remote support during normal business hours
- No Ticket Required – Requests for support can be placed via phone, email, text message or in person
- 24/7 Direct-to-Human Helpdesk with a Dedicated Helpdesk Phone Number Provided
- Full Helpdesk Request and Project Tracking Portal
- When your employees get sick or want to take a vacation our team can step up and provide coverage
- Coverage is provide for one employee at a time no additional cost
(Some restrictions apply)
- Firewall, Network Switch, Wifi Monitoring, Updates & Support
- Windows and Software Update Deployment
- Fully Managed Google and/or Office 365 Subscriptions
- User Account Management Across All Systems
- Free In-Person group trainings offered on a quarterly basis
- Classes can be built around topics you request
- Training can be held at your site or in our 20 person computer classroom
- Free removal of computers, cell phones or other electronics, except tube monitors/TVs
- Includes secure data destruction to government standards – Certification of destruction provided
Contact us today to learn how we can help your organization grow! 315.333.0999
We provide aggressive discounts for government and non-profit organizations