Remote Support Tools

The below services allow our engineers to remotely control your computer to provide technical support and training. Please contact our helpdesk before initiating a remote session.

 

Z Assist

Remote PC

RemotePC Steps to get started

  1. Download and install RemotePC Attended Access App on your computer.
  2. Once configured, share the session code with your technician.
  3. Close the session window to disable attended access.

Unattended Installer for Client-Owned Devices
Below is the one-time installer that allows our team remote access at any time.
Do NOT install unless instructed by our support team.